Product Updates
Launching today! Debug customer issues 20x faster ⚡️
Our biggest launch yet — Jam for Customer Support
Product Updates
Launching today: 9 updates to create tickets faster!
Logging bugs just got snappier 🫰
Building Jam
Building Jam | Ep. 18 How WorkOS builds product with founder Michael Grinich
Season 2 of Building Jam is all about learning from builders we admire. When we used WorkOS to build Single Sign-On for the Jam Enterprise plan, we loved our developer experience so much that we wanted to learn more. This week, CEO Michael Grinich joins us to give an inside
Building Jam
Building Jam | Ep. 17 An Internal Demo with Chrome’s Built-in AI
This week we’re joined by Rui and Oskar, two Jam engineers leading our internal development of AI features. Oskar shares our latest demo with Chrome's built-in AI and what it means for anyone building in the browser.
In this episode:
0:00 Intro
0:25 What is
Carlota Perez and the AI revolution
This is a talk I gave at Zoom HQ's AI night on August 13, 2024. You can check out the slides here, or sharing the talk below!
I learned a lot of market prediction frameworks as a VC, this one is my favorite.
It's also why
Engineering
AI will 100x the number of engineers
In 10 years, I bet there will be 100x more engineers than now. Here's 5 big predictions on how AI will impact engineers.
Founders
The board deck template we wish we had as first-time founders
We're sharing Jam's board deck template. It has been instrumental in growing our startup, and I hope it helps other founders.
Product Updates
Meet Jam for Azure
Launching today: Jam for the Microsoft ecosystem. You can now create developer-ready issues in Azure DevOps in 1 click.
Building Jam
Building Jam | Ep. 3 Community Is Just Making Internet Friends
This week on Building Jam, we share the story behind our approach to events and building community as a startup.
Building Jam
Building Jam | Ep. 2 The Eng Team is Growing
This week, the Head of Engineering at Jam talks about the challenges of scaling and hiring in our startup.
Product Updates
Launching today: Create GitLab issues 20x faster!
One of your most requested integrations is launching today! Now you can create GitLab issues in 2 clicks with all the info devs need to debug.
Building Jam
Building Jam | Ep. 1 Live from Bogotá
We’re trying something new: hitting record on an unfiltered conversation about building our startup each week. No fluff, just real decisions, moments and challenges.
Why are we doing this? Because you’re builders too, and we love getting to meet you and swapping product tips.
We discuss:
* (00:29)
Jam raises $8.9M Series A led by GGV Capital U.S.
Jam has raised $8.9M Series A, led by GGV Capital U.S., with participation from Figma Ventures and some of the world’s most prominent leaders in software development, including the founders of Vercel and Mixpanel.
We’re excited to announce that Jam has raised $8.9M Series A,
Building Jam
10 lessons I learned about growing a startup in 2023
Getting users to adopt a new product is hard.
For us, it took 7 failed launches, and then the 8th version of our product - Jam, a browser extension for creating bug reports with automatic dev logs, worked! In 2023, Jam grew 10x and crossed 1M Jams created.
I learned
Founders
I almost started the wrong company
And with luck, I didn’t. Here are the 5 questions to ask yourself before you start your company.
Before I started a company, all I knew was that I wanted to start a company. And, who I wanted to start it with (meet my awesome co-founder, Irtefa). So, my
50,000 people who Jam 💜
Over the weekend, we crossed 50,000 people using Jam! 🤯
Every Jam user is someone like you, working hard to move the world forward through software. The less time you spend fixing, the faster you ship, and the sooner your customers benefit from your work. We’re so honored to
Product Updates
Introducing: GraphQL Debug Tools
GraphQL is extremely popular but notoriously time consuming to debug:
1. While traditional APIs use HTTP status codes to help you filter which requests returned an error, every GraphQL request returns the same 200 “OK”, so developers have to look through every single request to find if one has errors.
Product Updates
Launching today: Copy as cURL!
Now you can replay network requests from Jam tickets on you local machine in 1 click.
Product Updates
NEW! Jam.Metadata – help devs debug faster with user ID + more in every ticket!
What details do engineers always ask you to include in bug reports? User ID? Team ID?
Now, Jam can automatically include those details. Engineers never have to look them up manually again!
Engineers just add one line of code:
Then every bug report auto-includes all the info they need, even
Product Updates
Launching now! Jam Tracing – share full stack bug logs in a click
Today we’re launching Jam Tracing – the first ever browser extension for capturing screen recording + full back end trace in 2 clicks!
If you have 30 seconds, we would love your help with an upvote 👇
Give a ❤️ on Product Hunt!
One unified view of a bug, from browser to backend
Product Updates
Launching today: Debug Timeline – you never have to write repro steps again!
Today we’re launching Debug Timeline: an automatic list of everything that happened leading up to a bug.
Now, engineers will always get detailed repro steps - but you don’t have to write them!
We did 20 rounds of feedback and iteration to make sure the details are just
Product Updates
Launching today: WebSocket Inspector!
We just launched a brand new WebSocket inspector in Jam. We built it to rival Chrome dev tools - but added our own twists too:
You can watch WebSocket connections playback in real time alongside the screen recording of a bug:
Fully inspect and filter every WebSocket message, with full
Product Updates
Launched today: debug CORS issues 2x faster!
Debugging CORS issues can be… grrr.
That’s why we just shipped a new feature to help engineers debug CORS issues faster in Jam dev tools.
Here is how it works:
1. Log a bug with Jam and share the link with an engineer. 🔗
2. Jam identifies CORS errors in
👀 how Jam’s engineers took over the network debugger
The network debugger is the heart of Jam’s dev tools.
And today we’re jumping out of our seats excited to launch a completely revamped network debugger for the thousands of you who debug in Jam every day!
It’s designed to be sleeker, faster, and the network timeline
One easy link to help your team report bugs better to engineers 🎉
After so many of you asked (thank you for the feedback! 🙏)...
…We just shipped an easy link you can paste into Slack (or anywhere) to get your whole team on Jam ⚡
Because engineers need consistent + detailed bug reports to move fast and squash bugs, and the simplest way to do