Building Jam | Ep. 7 Everything Feels Important
What’s it like building Jam this week? We’re going after new tactics, new channels, doing more live onboardings— and figuring out how to do it all in a way that feels like Jam.
We’re trying something new: hitting record on an unfiltered conversation about building our startup each week. No fluff, just real decisions, moments and challenges.
What’s happening at Jam this week? We’re going after new tactics, new channels, doing more live onboardings— and figuring out how to do it all in a way that feels like Jam.
This week, we discuss:
0:15 Irtefa just onboarded an enterprise customer
5:42 Ian is making a Jam tutorial video for self-serve onboarding
8:43 How can we better help new users who don’t know Jam?
13:47 Seth Godin inspiration to make content that doesn’t feel like marketing
14:48 Connecting a feature launch to the big reason we’re building Jam— one place w/ what you need to fix a bug
18:58 Ignoring prioritization advice & trying to get faster
22:21 How to Do Boring Stuff at Jam: onboarding 3 new engineers in person
28:06 Team challenges of the week & giving constructive feedback via Slack
Related show links:
- Jam's product-led customer feedback system
- Jam's top 5 tools to boost developer productivity
- 7 productivity tips for product managers
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New episodes drop every Friday at 10AM ET. See you there!