Building Jam

A collection of 35 posts
 
Building Jam

Building Jam | Ep. 4 Just The Marketers

On this episode of Building Jam, we talk about what it's like to be the first marketers at our startup and figure out everything from scratch.
 
Building Jam

Building Jam | Ep. 3 Community Is Just Making Internet Friends

This week on Building Jam, we share the story behind our approach to events and building community as a startup.
1 min read
 
Building Jam

Building Jam | Ep. 2 The Eng Team is Growing

This week, the Head of Engineering at Jam talks about the challenges of scaling and hiring in our startup.
1 min read
 
Building Jam

Building Jam | Ep. 1 Live from Bogotá

We’re trying something new: hitting record on an unfiltered conversation about building our startup each week. No fluff, just real decisions, moments and challenges. Why are we doing this? Because you’re builders too, and we love getting to meet you and swapping product tips. We discuss: * (00:29)
1 min read
 
Building Jam

How we use Notion for marketing planning + templates

Four months ago, Jam hired marketing for the first time! We've learned a lot along the way, including how to use Notion more effectively as a lean, fast-moving startup. I discovered Notion a couple of years ago and I've been a fan ever since (even more
4 min read
 
Building Jam

10 lessons I learned about growing a startup in 2023

Getting users to adopt a new product is hard. For us, it took 7 failed launches, and then the 8th version of our product - Jam, a browser extension for creating bug reports with automatic dev logs, worked! In 2023, Jam grew 10x and crossed 1M Jams created. I learned
3 min read
 
Building Jam

Announcing: Jam has achieved SOC 2 Type II compliance

If you’ve been a Jam customer, you know privacy and security are part of our ethos — with guardrails baked into every facet of product development at Jam. Today, we’ve officially achieved enterprise-grade privacy and security standards for every software team who wants to Jam! In just under 18
7 min read
 
Building Jam

How to always stay on top of customer feedback

Customer feedback is a gift. What happens when this valuable feedback is lost in the noise? You lose an opportunity to improve your product and make your customers happy. At Jam, we are maniacal about customer satisfaction. Here’s how we do it: * The first step is to make sure
6 min read
 
Building Jam

How to spin up recruiting at your early-stage startup, the Jam recruiting playbook

When we needed to recruit our first hires at Jam, after we exhausted asking everyone we knew for recommendations, we weren’t sure where to go from there. Do we just post on LinkedIn? Do we work with a recruiting agency? Is TopTal or Hired the way to go? We
5 min read
 
Building Jam

8 tips for building a fast-paced remote startup culture

Building a remote startup isn't easy. How do you build a fast-paced, collaborative culture when everyone is remote? At Jam, we've learned a lot about how to build a remote startup over the past two years. Here are some of our favorite tips and tricks for
4 min read